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Returns Policy

 

According to the Consumer Protection Act, you have 7 days to cancel your order following from the day of the arrival of the goods, and providing the goods have not been worn, and are in a re-saleable state. If you want to return something, ensure you keep the product in the condition it was dispatched in, with all the tags and packaging.  If the security tag has been cut or removed, we are unable to accept returns.  Trend Studio cannot accept returns of earrings by reason of their nature, due to hygiene reasons. This does not affect your statutory rights. Please note that the goods remain YOUR responsibility until they are received and signed for by us. 


 

If an unwanted product is returned for exchange for a different product you will be charged or refunded any price difference, plus return postage.

 

Please note: Do not write "jewellery", "diamonds" or similar words which indicates valuable contents, on the package you are returning, as this invites possible theft of the package.